We Are Hiring - Escalation Handling Executive E-Commerce Process Are you great at solving problems and handling tough customer cases Join our team and help deliver exceptional customer experience Role Escalation Handling Executive Location Bhopal Onsite Salary 15 000 per month Process Inbound Outbound - E-Commerce Experience Fresher Experienced both can apply Preference Candidates with E-commerce experience will be most preferred Important Note Candidate must have good communication skills in English Profiles without solid English communication will not be considered Key Responsibilities Handle escalated customer calls orders refunds returns delivery issues Provide quick and accurate resolutions Coordinate with internal teams for case closure Maintain CRM updates and case notes Ensure timely resolution as per TAT Identify recurring issues and share insights Skills Required Excellent English and Hindi communication Strong problem-solving and decision-making ability Ability to stay calm under pressure Basic computer knowledge E-commerce process knowledge is an added advantage Interview Location 2nd Floor Shriram Plaza Ayodhya Bypass Road Bhopal Note Upcoming Office Relocation Our office will soon be relocating to Elegant Business Square 3rd Floor In Front of People s University Ayodhya Bypass Bhopal Candidates must be willing to relocate Apply Now Email hr intern avyaanmgmt com Phone 91 91793 21387 Job Type Full-time Pay From 15 000 00 per month Benefits Work from home Shift availability Day Shift Preferred Work Location In person

📌 Csa (customer Service Associate) (Madhya Pradesh)
🏢 Avyaan Management Private
📍 Madhya Pradesh