Core Responsibilities Outbound and Inbound Calls Making outbound calls to potential customers to promote products or services and handling inbound calls to address customer inquiries concerns and complaints Lead Generation and Sales Identifying and qualifying potential customers building rapport and persuading them to make purchases or schedule appointments Product Service Knowledge Possessing a thorough understanding of the company s products or services including features benefits and pricing Customer Interaction Engaging with customers in a professional and courteous manner actively listening to their needs and providing clear and concise information Record Keeping Maintaining accurate records of customer interactions including notes follow-ups and any relevant information in the CRM system Meeting Targets Contributing to team performance by meeting sales targets and achieving other performance goals Customer Relationship Management Building and maintaining strong relationships with customers to ensure satisfaction and loyalty Following Scripts and Procedures Adhering to company guidelines and scripts during interactions with customers to ensure consistency and effectiveness Job Types Full time Permanent Fresher Pay 15 000 00 - 17 000 00 per month Language Hindi Required English Required Work Location In person