Job Requirements Job Title Service Incharge Watches Wonders Company Name Titan Job Type Regular Permanent Job Category Watches - Mainline Department Customer Service Location Bengaluru Karnataka India Job Summary Titan a leading watch company is seeking a highly skilled and experienced Service Incharge for our Watches division The ideal candidate will be responsible for managing the overall service operations for our mainline watches ensuring timely and effective delivery of services to our customers This is a full-time permanent position based in Bengaluru Karnataka India Scope of work Servicing of Helios and Premium Brand watches Managing the National Service Centre Operations Reply Resolution to Service Queries Complaints received from Field Accountability Quality of Incoming outgoing watches Key Deliverables Coordinating with Brand SC Stake holders for Timely repairs Weekly Vendor Invoice submissions and settlements Service resolutions and replies to queries on daily basis Repair of Auth Helios Brand-Citizen Casio Seiko Victorinox Filing Documentation and Debit notes to Management Stores Timely Publishing of Pending watch Dashboards Key Result Areas Maintaining Quick Quality repairs within KRA timelines Status update to Store SCs on watch repairs To ensure no mail complaints regarding services No pending payments of Vendors and updating them with Ledgers Maintaining the Documents Files etc We offer a competitive salary and benefits package as well as opportunities for growth and development within the company If you are passionate about watches and have the required skills and experience we would love to hear from you Apply now to join our team at Titan as a Service Incharge for Watches Division Work Experience Right Person Graduate ITI with English Hindi and one local language Fluency in MS Office - Word Excel work sheets Outlook mails etc Knowledge in Service industry SOPs CSIS Preferably from Watch Industry Managing the team

📌 Service Incharge (w&w) (Karnataka)
🏢 Titan Company
📍 Karnataka