At LeapStart we are transforming engineering education to align with the demands of a rapidly advancing technological world In today s dynamic landscape aspiring engineers must go beyond understanding trends they must actively engage with them to shape the future This makes learning by doing not just beneficial but essential Traditional colleges and universities often fall short in providing this hands-on experience LeapStart fills this critical gap with an experiential learning model that is deeply integrated with industry practices By equipping students with practical skills comprehensive knowledge and the discipline to excel we empower them to lead confidently in a tech-driven future Job Overview As an Academic Counsellor in the EdTech industry at Leap Start you will play a crucial role in guiding prospective students through the educational programs offered You will help students make informed decisions about their educational and career paths by providing expert advice on the most suitable courses programs and certifications Your focus will be on understanding the student s academic background career aspirations and guiding them to select the most appropriate learning options Key Responsibilities 1 Student Counselling Guidance o Engage with prospective students via phone email and chat to understand their academic and career interests o Provide tailored advice to students about the educational programs course structures career benefits and outcomes o Help students identify the best programs based on their interests qualifications and future career goals 2 Program Knowledge Recommendation o Maintain up-to-date knowledge about all the courses programs certifications and current offerings from the Leap start company o Clearly explain the curriculum benefits fees duration and career prospects related to each program o Address any doubts or questions the students may have providing detailed and accurate information 3 Lead Conversion Follow-up o Convert leads into enrolments by guiding students through the decision-making process o Perform follow-up calls with students who have shown interest but have not yet enrolled o Handle objections and concerns effectively focusing on turning inquiries into confirmed enrolments 4 Career Pathways Future Planning o Advise students on career opportunities and industry trends related to their chosen programs o Provide information about internships career services and potential job placements to enhance student confidence in the program o Help students plan their educational journey and guide them on steps they need to take for academic success 5 Documentation Record Keeping o Maintain and update detailed records of counselling sessions and student interactions in the CRM system o Track the status of student leads and follow up on pending applications or undecided students o Submit daily weekly and monthly reports on student consultations conversions and activities 6 Collaborating with the Sales Team o Work closely with the Program Guides PGs to align on lead management and conversion strategies o Participate in team meetings to share feedback on student trends common queries and competitor insights 7 Ongoing Student Support o Provide ongoing support to student s post-enrolment by answering any academic or course-related queries they may have o Ensure students are satisfied with the program and assist with any academic or logistical issues 8 Participate in Webinars Workshops o Conduct one-on-one or group counselling sessions webinars or workshops to promote specific courses help students with their academic goals and improve program awareness o Help prospective students better understand the value of the programs through interactive sessions and demonstrations Key Performance Indicators KPIs Conversion Rate Percentage of leads converted into students Lead Management Timely follow-ups and status updates in CRM Counselling Sessions Number of successful counselling sessions conducted per day week Team Collaboration Cooperation and alignment with the sales team for lead generation and conversion Skills and Qualifications Education Bachelor s degree preferably in Education Psychology or related fields Experience Minimum of 1-3 years of experience in academic counselling student guidance or educational sales Communication Skills Excellent verbal and written communication skills Ability to explain complex concepts clearly and concisely Listening Skills Strong ability to understand student needs and provide effective guidance Persuasion Influence Ability to guide and motivate students towards making educational decisions Customer Service Orientation Strong focus on providing a positive and helpful student experience Problem-Solving Ability to address concerns resolve conflicts and offer appropriate solutions to students Tech-Savvy Comfortable using CRM tools MS Office and other digital tools Goal-Oriented Driven by targets and performance metrics related to lead conversion and student enrolment Preferred Attributes Prior experience in EdTech educational counselling or academic advisement Understanding of the higher education landscape and industry certifications Ability to work in a fast-paced target-driven environment Work Environment Full-Time position No week off on Sunday Rotational Week off will be provided Work from Office Collaborative team environment with opportunities for qualified growth and development Benefits of joining us Competitive salary with performance-based incentives Based on dedication Comprehensive training and growth opportunities A supportive team-oriented work environment Make a difference by helping students shape their future Job Type Full-time Pay 200 000 00 - 400 000 00 per year Schedule Morning shift Experience Inside sales Telecalling 1 year Required Language Telugu Fluent English Fluent Required Work Location In person

📌 Education Sales Advisor (voice Process) (Telangana)
🏢 Leapstart School of Technology
📍 Telangana