IT Network Operations Analyst JC97 Job Location Chennai IND 600032 Contract type Permanent Acolad is the global leader in content and language solutions Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge technology and localization expertise Established in 1995 the group is present in 22 countries across Europe North America and Asia with over 1 600 employees supported by a network of 10 000 linguists around the world At Acolad every position is key to our global growth we know that we will only succeed if our people succeed Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity We are continuously looking for new talent like you to support our mission to drive growth and innovation across some of the world s leading brands Check out Our brand video to learn more about us About the Role 1 Main Purpose The job holder is in charge of Ensuring business continuity of network connections and support services in Acolad concerning IT Network operational efforts Participating in projects or efforts to develop and extend the services of Acolad within the area of domain Implementation and monitoring the appropriate quality and information security standards linked to the assigned enterprise IT infrastructure hardware and or software technology systems applications tools with respect to the QM and ISMS management systems in place Ensuring proper collaboration with other IT staff other business units suppliers or partners by using the appropriate communication flows Consulting for Service and Project Managers Team Managers fellows or customers partners within the area of domain Contribute in providing clean management of SLAs both upstream and downstream Keen to contribute ideas share knowledge and help others Self-motivated Clear communicator Key Responsibilities 2 Main Responsibilities Operation on Security services infrastructure Daily work Responsible for the daily performance and availability of the organization s network Analyses network and recommends upgrade changes Day-to-day network performance monitoring Network troubleshooting and faults analysis hardware troubleshooting and repair Installation of network hardware and software LAN and WAN Firewalls DHCP Public domains and DNS Virtual hosting and load balancing ITSM scope Incident management Change request management Monitor and maintain services Projects Consultancy Consolidation and migration efforts Solution architecture Reporting Requirements 3 Requirements 3 1 Educational background Degree in Information Technology and Computer Engineering or similar Engineering degree 3 2 Qualified experience Minimum 5 years of experience with working on network equipment Minimum 5 years of experience with working with Cisco devices including firewalls the FirePOWER module and FTD image is a plus Deep knowledge in networking and firewalling with seasoned troubleshooting and engineering skills Experience in administrative working on Linux Windows systems Experience with working in Cloud Platforms Experience with working in vast networking and infrastructure landscapes Experience with VPN Tunnels and VPN Gateways Experience with network segmentation and access control Experience with WiFi access points 3 3 Skills Knowledge Job Specific CCNA Certified or equivalent level of knowledge Basic understanding of the following technologies IP protocols ICMP UDP TCP IP filtering and firewalling QoS MPLS and or SD-WAN VPN L2L WebVPN Basic understanding of AAA platforms such as Radius LADP Cloud Knowledge like AWS Azure OVH Experience with Cisco devices and firewalls Experience with WiFi access points from manufacturers such as Cisco Ruckus Meraki etc Optional Basic experience with F5 Netscaller Fortigate Optional Basic experience in VMWare Familiar working in a data centre environment Familiar with ethical hacking platforms and approaches Languages English C1 IT Windows workstation and server OS UNIX-based OS SSL FirePower Management Center Excellent networking skills Basic OS administration skills Benefits Five days work week National Festival Holidays Medical Insurance Acolad is committed to creating a diverse and equitable workforce We believe that diversity equity and inclusion in all its forms gender age disability marital status ethnic or social origin religion belief or sexual orientation enrich the workplace It opens opportunities for individuals to express their talents both individually and collectively and strengthens our ability to adapt to a changing world As an equal opportunity employer we welcome and consider applications from all qualified candidates regardless of their backgrounds

📌 It Network Operations Analyst (jc97) (Tamil Nadu)
🏢 Acolad
📍 Tamil Nadu