Genpact NYSE G is a global professional services and solutions firm delivering outcomes that shape the future Our 125 000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI Inviting applications for the role of OTC Cash Applications - Management Trainee - Spanish This position s primary function is the accurate application of cash remittance either in paper wire or EFT Electronic Funds Transmission format to the customer receivable accounts Accurate interpretation of remittance documentation and specific instructions to specific accounts is necessary to ensure the integrity of the Accounts receivable sub-ledger The representative should be adaptable to change and willing to continue to pursue process improvements ResponsibilitiesManage the cash application relieving of receivables and deduction creation of cash coming in through lock box and EFT with a target of 24 hours for both domestic and export customers Cash application and deduction creation for all manual lock box and EFT receipts not automatically applied within 24 hours of receipt Audit cash application process on auto cash to ensure financial integrity of receivables invoices closed and deductions created Understand the negative impact to AMPS and data integrity issues if cash applied automatically is not audited Also results in erroneous cash discounts and negative impact to cash flow Application of cash for business region Identification of unknown cash receipts and accurate application to appropriate receivable Ongoing maintenance of A R customer accounts continuously identifying and correcting items that require re-coding on auto cash or can be linked to available cash on account Ability to interpret customer documentation that can be vague at times and solve problems related to customer payments Application of checks remittance to customers accounts under tight deadlines Remain current on the workload and redistribute assigned work if necessary Must be willing to work overtime during peak periods month end and year end Ability to deal with difficult internal and external customer situations requiring tact and professionalism Ability to analyze and problem solve Accurate interpretation of vague remittance documentation Ability to deal with system issues and missing bank files Time management ensuring all time targets met Identify process improvements to improve customer behavior cash processes and auto cash match Share knowledge gained with Team Lead and Team Qualifications we seek in you Minimum Qualifications Any Graduate Relevant experience in Order to Cash Domain Spanish Language Speaker Preferred Qualifications Good customer handling skills High Energy level Good interpersonal skills that can lead multiple responsibilities simultaneously Good influencing skills and interpersonal analytical skills and attention to detail Good team commitment and results delivery orientation Good experience in Order to Cash end to end processes Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work setting that values respect and integrity customer focus and innovation For more information visit www genpact com Follow us on Twitter Facebook LinkedIn and YouTube Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training JobManagement Trainee Primary LocationIndia-Gurugram ScheduleFull-time Education LevelBachelor s Graduation Equivalent Job PostingJan 29 2026 1 36 56 AM Unposting DateOngoing Master Skills ListOperations Job CategoryFull Time