The Front Office Receptionist is the first point of contact for guests and visitors The role involves welcoming guests handling inquiries managing front desk operations and ensuring a smooth skilled and courteous experience at all times Key Responsibilities Greet and welcome guests in a polite and professional manner Handle check-in and check-out procedures for hotel guest house Answer phone calls emails and direct inquiries appropriately Maintain visitor records and appointment schedules Coordinate with housekeeping maintenance and other departments Handle guest complaints and escalate issues when necessary Manage front desk cash billing and basic accounts if applicable Ensure the reception area is clean organized and presentable Follow company policies SOPs and safety procedure Skills Requirements Excellent communication and interpersonal skills Pleasant personality with a customer-service mindset Basic computer knowledge MS Office PMS software preferred Ability to multitask and remain calm under pressure Well-groomed appearance and professional conduct Prior experience in front office or customer service is an advantage Job Types Full-time Permanent Pay 16 000 00 - 18 000 00 per month Benefits Flexible schedule Food provided Leave encashment Paid sick time Work Location In person

📌 Front Office Receptionist (Gujarat)
🏢 OM Residency
📍 Gujarat