Overview The Sr Strategic Account Executive Manages the development and application of a mature dynamic customer plan based on proven methodologies to manage a sustainable long-term business portfolio Collaborates across organization and partners in discussions to impact the broader ecosystem e g passing legislation Leverages close relationships with leaders e g senior leaders C-level executives of the assigned account and the broader ecosystem to shape long-term strategic direction and influence business metrics Expands strategic customer relationships to drive larger impact for the customer and spread into other areas of the organization Anticipates issues risks on customer satisfaction determines the root cause of problems removes blockers and establishes recovery action plan to improve customer s overall experience Owns the development of strategies that showcase the value added by Microsoft s innovative cloud offerings and ideas grounded on a deep understanding of industry trends and based on account needs and customer s expectations Leverages internal network of industry experts to strengthen knowledge of the industry competitors and customer business priorities and leverages in-depth knowledge of Microsoft s offerings to share knowledge internally influence customers business capabilities drive more competitive solutions and enhance growth of the account team Responsibilities As a Strategic Account Executive at Microsoft consider yourself the dedicated virtual CEO of an account who leads our top customer into the digital age This job will provide you An chance to drive change with your customer to do business like never before in a new and transformational way A forum to co-create the art of the possible The chance to lead world-class diverse teams of digital transformation advisors engineers architects and delivery teams who all have a vested interest in the customer The Strategic Account Executive will be responsible for the following Industry Business Leader Lead with Industry - Building trusted relationships through engagements focused on driving the customer s desired business outcomes using Microsoft technologies Transformation Leader Deliver the customers business and technology outcomes reliably Continue to lead Digital Transformation discussions with customers through best in class virtual engagements Account Team Leader Orchestrating and coordinating the team ensuring that the best of Microsoft and our partners is brought to bear to help our customers deliver their business goals Core Responsibilities Develop landing plan including field onboarding partner disclosure readiness and execution Ensure subsidiary business owners of transformation pillars commerce co-sell membership incorporate changes within their respective planning and execution for positive business outcomes Determine core transformation stakeholders define R R scope and role criteria and accountabilities Create disclosure and onboarding transition plans to prioritize efforts with stakeholders partner account teams support operations Drive attainment of local subsidiary change mgt KPIs scorecard results Participate within the partner transformation community share learnings best practices Qualifications Experiences Required Education Key Experiences Skills and Knowledge 15 years of building strategic business partnerships through selling or consulting with enterprise customers Equally considered will be 15 years of experience driving digital transformation from within the enterprise customer Bachelor s degree or MBA preferred or equivalent experience Experience in influence-without-authority networking orchestration with 50 internal and external people in global environments Demonstrated ability to understand how to run business and commercial models including but not limited to portfolio management P L ownership business planning Embody we-before-me mindset An industry mastery of Financial services is required This position will be open for a minimum of 5 days with applications accepted on an ongoing basis until the position is filled Microsoft is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to age ancestry citizenship color family or medical care leave gender identity or expression genetic information immigration status marital status medical condition national origin physical or mental disability political affiliation protected veteran or military status race ethnicity religion sex including pregnancy sexual orientation or any other characteristic protected by applicable local laws regulations and ordinances If you need assistance with religious accommodations and or a reasonable accommodation due to a disability during the application process