JOB DESCRIPTION As a Lead Software Engineer at JPMorgan Chase within the ServiceNow Platforms engineering space you are an integral part of an agile team that works to enhance build and deliver trusted market-leading technology products in a secure stable and scalable way As a core technical contributor you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm s business objectives Job responsibilities Executes creative software solutions design development and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Leads evaluation sessions with external vendors startups and internal teams to drive outcomes-oriented probing of architectural designs technical credentials and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of recent and leading-edge technologies Provide overall direction oversight and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks Takes accountability for decisions that influence teams resources budget tactical operations and the execution and implementation of processes and procedures Collaborate with the Business Analysis team for producing estimates and agile delivery plans stakeholders etc Identifies and mitigates issues to execute a book of work while escalating issues as necessary Creates a culture of diversity Opportunity inclusion and respect for team members and prioritizes diverse representation Design code test and deliver software leveraging firm-wide frameworks and best practices for the ServiceNow platform Follow and enhance the scrum practices for continuous team processes improvement Required qualifications capabilities and skills Formal training or certification on software engineering concepts and 5 years applied experience Hands-on practical experience delivering system design application development testing and operational stability Hands on experience in software development with relevant years in ServiceNow platform as an architect or team lead ServiceNow Certifications CSA CAD CIS - ITSM strong understanding of SDLC and ITIL practices Experienced in resource allocation and project planning ensuring efficient use of resources and successful project execution within defined timelines Committed to continuous learning and improvement staying updated with the latest ServiceNow releases features and industry trends Deep understanding of the ServiceNow platform architecture including its data model security model and application framework Excellent knowledge on ServiceNow integrations and authentication patterns Proficient in optimizing ServiceNow instance performance through script optimization database indexing query optimization and adherence to best practices for instance tuning and configuration management Skilled in utilizing ServiceNow Performance Analytics to develop and monitor KPIs generate insightful reports and analyze system performance metrics for informed decision-making Deep knowledge of JavaScript AngularJS practices and commonly used modules This includes creating self-contained reusable and testable modules and components Preferred qualifications capabilities and skillsIn-depth knowledge of the financial services industry and their IT systems Practical cloud native experience Ability to translate business requirements into technical solutions Experience leading teams of technologists ABOUT US

📌 Lead Software Engineer-servicenow (Karnataka)
🏢 JPMorganChase
📍 Karnataka