A sales administrator provides crucial administrative and organizational support to a sales team by processing orders managing customer records handling invoicing and compiling sales reports Key duties include order entry customer service database management coordinating deliveries and ensuring accurate record-keeping to support sales efforts and maintain customer satisfaction Key Responsibilities Order Management Receive process and verify sales orders from customers ensuring accuracy in details and payment information Invoicing Generate and track invoices for sales transactions and process customer payments Customer Support Respond to customer inquiries questions and complaints via phone email or in person Database Management Maintain and update customer and sales records in company databases Reporting Compile and maintain accurate monthly quarterly or annual sales reports for management Coordination Liaise with other departments and coordinate with customers to manage product deliveries and inventory levels Administrative Support Assist the sales team with various administrative tasks and special projects as needed Key Skills Qualifications Organizational Skills Strong organizational skills are essential for managing sales data and processes efficiently Communication Skills Excellent written and verbal communication skills are needed for interacting with customers and colleagues Customer Service A dedication to providing excellent customer service is vital for retaining clients Attention to Detail The role requires a meticulous approach to ensure accuracy in orders invoices and customer records Computer Proficiency Familiarity with various software including CRM Customer Relationship Management systems and other office suites is beneficial Education A high school diploma or equivalent is often sufficient though an Associate s degree may be preferred Job Types Full time Permanent Pay 15 000 00 - 20 000 00 per month Education Higher Secondary 12th Pass Preferred Experience Sales administration 1 year Preferred Location Jamshedpur Jharkhand Preferred Work Location In person