We are seeking a dynamic and result-oriented Senior-Level Manager with 5-6 years of proven experience in operations and vendor management in the e-commerce ecosystem The ideal candidate will have a strong background in managing vendor relationships overseeing the functioning of e-commerce websites and ensuring smooth coordination across digital sales channels Key Responsibilities Vendor Management Develop and manage vendor partnerships contracts and service-level agreements Monitor vendor performance address escalations and ensure service delivery standards are met E-commerce Channel Management Oversee daily operations of e-commerce channels including websites and third-party platforms Coordinate with internal teams for product listings pricing offers logistics and returns Ensure optimal performance of e-commerce operations with regular audits and performance reviews Website Operations Supervise the functioning and updates of e-commerce websites Liaise with tech teams to ensure smooth UI UX product integration and transaction flow Track website analytics and suggest improvements to enhance customer experience and conversion Cross-functional Collaboration Work closely with product marketing finance and tech teams for end-to-end project execution Support new initiatives and process enhancements across departments Reporting Analysis Prepare performance reports dashboards and business insights to support decision-making Identify process gaps and implement operational improvements Key Requirements 5-6 years of experience in a similar role within the E-commerce domain Strong understanding of e-commerce workflows digital platforms and operational KPIs Proven experience in vendor management and cross-channel coordination Excellent analytical communication and problem-solving skills Ability to manage multiple priorities and drive results in a rapid-paced environment Preferred Qualifications Prior experience in working with B2C B2B digital products Exposure to e-commerce tools ERP systems or marketplace dashboards Understanding of compliance and regulatory standards in the e-commerce space Job Types Full-time Permanent Pay From 40 000 00 per month Benefits Health insurance Paid sick time Paid time off Provident Fund Application Question s Have you ever worked with e-commerce websites Work Location In person