Organizational Summary The Global Transact Services team is part of Microsoft Business Operations MBO and the Operations Service Centre OSC We support implementation activities across multiple stakeholders Operations Finance Trade Compliance and more enabling our customers and partners to transact efficiently and ensuring a seamless experience Role Overview As an Implementation Manager you will play a critical role in designing executing and operationalizing launch plans for key initiatives You will be responsible for driving technical solutions with a strong emphasis on Power Automate and the Microsoft Power Platform managing end-to-end project delivery and identifying opportunities for process optimization and automation The ideal candidate combines technical acumen with strong project management and stakeholder engagement skills Responsibilities Project Management Manage end-to-end regional global deployments build project plans identify risks and ensure timely delivery of launches Stakeholder Engagement Collaborate with cross-functional teams Operations Finance Compliance etc to ensure requirements are incorporated and all stakeholders are aligned Process Optimization Identify and own optimization opportunities prioritize initiatives and track business benefits across policy program and process Technical Solution Delivery Design develop and deploy solutions using low-code no-code platforms especially Power Automate to streamline business processes and reduce manual activities Governance Compliance Implement security measures and governance protocols ensuring compliance is integrated into all solutions Change Leadership Drive change management activities conduct post-mortems and ensure learnings are incorporated into future launches User Enablement Train and support end-users in utilizing developed tools effectively and document best practices for future reference Attributes for Success Strong operations acumen and customer obsession Analytical mindset with attention to detail and the ability to see the big picture Flexibility to navigate change and ambiguity Growth mindset and willingness to challenge the status quo Qualifications Required Qualifications Bachelor s degree in business Operations Finance Computer Science or related field or equivalent experience Hands-on experience with low-code no-code platforms especially Microsoft Power Platform and Power Automate with certifications Must hold a valid PL-900 Power Platform Fundamentals certification Strong understanding of business process automation and workflow optimization Demonstrated experience in project management and process improvement preferably in an operations environment Excellent communication stakeholder management and problem-solving skills Ability to work independently and collaboratively in a fast-paced matrix-driven multinational environment Preferred Qualifications Experience with cloud platforms AI and business process analysis Familiarity with integration between low-code platforms and enterprise systems e g CRM ERP Demonstrated leadership in fostering innovation across cross-functional teams Certifications in Power automate such as PL-100 - Power Platform App Maker Associate PL-200 - Power Platform Functional Consultant Associate PL-400 - Power Platform Developer Associate PL-600 - Power Platform Solution Architect Expert PL-700 - Power Platform Solution Architect Associate Microsoft is an equal prospect employer Consistent with applicable law all qualified applicants will receive consideration for employment without regard to age ancestry citizenship color family or medical care leave gender identity or expression genetic information immigration status marital status medical condition national origin physical or mental disability political affiliation protected veteran or military status race ethnicity religion sex including pregnancy sexual orientation or any other characteristic protected by applicable local laws regulations and ordinances If you need assistance and or a reasonable accommodation due to a disability during the application process read more about requesting accommodations

📌 Implementation Manager (Karnataka)
🏢 Microsoft
📍 Karnataka