Job Advert Internal Job Title Service Engineer - After Sales Service - 2 Year Fixed Term Contract Business Lucy Electric India Pvt Ltd Location Based in Bhubaneshwar Odisha Cover East Region Job Reference No 4113 As a Service Engineer you will ensure the customer satisfaction in Eastern Region of India by providing timely after sales service and support You will also promote services as revenue generation model in the region You will report to AGM- After Sales Service and will be based at Bhubaneshwar India Based at Bhubaneshwar you will ensure complete customer satisfaction by ensuring the following Providing commissioning and after sales service support to customer on site in ER Monitor and resolve the customer complaints at site in ER Tendering and quote for out of warranty refurbishments and spares Training to field staff- Lucy Employees and customers Communication with the customer for corrective and preventive actions To track and generate the Service and spares revenue in ER Key Accountabilities These will include Managing the Service function in Eastern region and lead the service team of ER Schedule and organize the manpower to ensure immediate technical support to customers of ER Monitor and daily reporting of the status of customer complaints Communicate with the customer for complaint acknowledgement support and resolution with CAPA Qualifications Experience Skills Minimum Qualifications Knowledge and Experience Bachelor s Degree Engineering Electrical DME with minimum 3 5 years experience in After sales- Commissioning Services Spares in similar industries Customer management and Operations Technical knowledge for electrical switchgear and distribution network Behavioural Competencies Focus on delivery Time Management Valuable communication skills Does this sound interesting We would love to hear from you Our application process in quick and easy Apply today

📌 Service Engineer - Switchgear (Orchha)
🏢 Lucy Group
📍 Orchha