Ready to shape the future of work At Genpact we don t just adapt to change we drive it AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team that s shaping the future this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at genpact com and on LinkedIn X YouTube and Facebook We are inviting applications for the role of Senior Associate Vendor Management You will be part of the Vendor Metrics Team VMT this team is responsible for verifying service is complete and the closure of activities in Siebel CRM system that remain open when a vendor provides the onsite work or remote tech support instead of customer FE Open Vendor Activity OVA The team acts as a link between client and outside companies Suppliers Vendors and OEM and enables customer to use Vendors to provide service on Assets Once the service is completed VMT is responsible for collecting the required paper work to close the service request Responsibilities Prepare high level Open vendor activity and verify service complete dashboards for leadership Upload FSR and Invoices to Siebel Upload invoices to Perceptive Debrief vendor PM SR s Debrief vendor corrective SR s Work on MC Dean and T M Service process Update Chiller file Follow-up with vendors via phone and email to confirm service completion status and procure Field Service Report and Invoices for closure Drive closure under strict timelines Prepare templates for automation vendors and communicate with Siebel Team PO creation cancellation CAP limit increase SR and Activity creation in Siebel Provide update to Client on weekly calls Share status update and specify requirement to vendors on monthly calls Qualifications we seek in you Minimum qualifications Graduate in any stream Excellent verbal and written communication skills be ambitious detail oriented able to communicate with and influence multiple partners Preferred qualifications Excellent proficiency in MS Excel Word Power point Why join Genpact Be a transformation leader - Work at the cutting edge of AI automation and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience mentorship and continuous learning opportunities Work with the best - Join 140 000 bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a agile work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training JobSenior Associate Primary LocationIndia-Jaipur ScheduleFull-time Education LevelBachelor s Graduation Equivalent Job PostingJul 24 2025 8 12 12 AM Unposting DateOngoing Master Skills ListOperations Job CategoryFull Time