1 Regulatory and NABH Compliance Ensure pharmacy operations align with NABH standards and local drug laws Drugs and Cosmetics Act NDPS Act etc Maintain and update all Standard Operating Procedures SOPs as per NABH requirements Ensure proper licensing and documentation are current and displayed 2 Inventory and Medication Management Oversee procurement storage and distribution of medications and medical consumables Implement protocols for stock rotation FIFO expiry checks and disposal of expired unused medications Ensure availability of emergency and essential medicines Prevent overstocking and understocking to balance costs and availability 3 Patient Safety and Medication Use Monitor protected medication practices including prescription transcription dispensing and administration Coordinate Medication Error Reporting and analysis for corrective and preventive action CAPA Oversee high-risk medication management and look-alike sound-alike LASA drug protocols Ensure availability and timely dispensing of medications to patients Address patient queries and complaints related to pharmacy services promptly 4 Quality and Audits Conduct and document internal audits of pharmacy operations Implement feedback mechanisms to evaluate patient satisfaction Conduct customer service training for pharmacy staff Participate in quality indicator tracking provide data for KPI Root Cause Analysis RCA Corrective and Preventive Action CAPA and Continuous Quality Improvement CQI 5 Team Management and Training Supervise and evaluate performance of pharmacy staff Foster a culture of safety accountability and professional development Assign duties manage shifts and evaluate performance of pharmacists and assistants Team wellbeing which includes Rota Leave etc Conduct regular training programs on NABH standards infection control and medication safety Assess and document staff competencies periodically Conduct weekly monthly review meetings and performance discussions 6 Clinical and Interdepartmental Coordination Work with clinicians and nursing staff to ensure rational drug use Participate in the Pharmacy and Therapeutics Committee PTC Provide input on formularies drug policies and cost-effectiveness strategies Collaborate with clinical and nursing staff to ensure accurate and timely medication delivery Support clinical decisions with drug information and alternatives 7 Documentation and Record-Keeping Ensure accurate record-keeping of dispensing returns controlled drugs etc Maintain drug registers indents inventory records and audit logs as per NABH guidelines 8 Handling Narcotic and Psychotropic Substances Ensure strict control and documentation of narcotic drugs as per NDPS regulations Conduct periodic stock checks and reconciliation with logs 9 Budgeting Cost Control Prepare and monitor the annual pharmacy budget Control drug procurement costs through vendor negotiation and formulary management Monitor and minimize wastage pilferage and expiry-related losses 10 Revenue Monitoring Ensure accurate billing and reconciliation of cash credit and insurance patients Track profitability of pharmacy operations including inpatient outpatient and surgical stores 11 Operations Management Supervise daily pharmacy operations - procurement storage dispensing and documentation Ensure compliance with NABH SOPs and protocols Maintain separate storage for high-risk LASA and refrigerated medications 12 Legal Regulatory Compliance Ensure pharmacy complies with Drugs and Cosmetics Act NDPS Act and other laws Monitor drug license renewals narcotic registers and barcoding practices 13 IT and Automation Supervise functioning of Hospital Information System HIS related to pharmacy Support automation e-prescriptions barcode scanning for medication safety Qualifications Skills Education A Bachelors Degree in Pharmacy Masters Degree in Pharmacy or Hospital Administration Experience Proven experience and understanding of hospital pharmacy services for 7 years and should have minimum of 3 years of experience as Unit Pharmacy Head In-charge Communication Skills Strong interpersonal skills to engage with customers effectively CRM Proficiency Familiarity with Hospital Pharmacy HIS tools to track leads sales and client data Analytical Skills Ability to analyse pharmacy sales data identify trends and work on strategies accordingly Candidate should possess exceptional communication skills Written English Kannada and Verbal Kannada English Hindi Tamil Telugu Candidates Aspirants ready to relocate to Mysore on their own can also apply Aspirants are requested to E-mail resume in MS word format only along with photograph and with details on current fixed salary incentives if any and expected salary Please super scribe as Application for the post of Unit Pharmacy Head In-charge at Manipal Hospital - Mysore in Subject column when writing sending forwarding E-mail Work Location - Mysore - Karnataka - India Note You can also text WhatsApp message to (phone hidden) if we do not respond to your call or email Job Type Full-time Pay 45 000 00 - 66 000 00 per month Benefits Cell phone reimbursement Commuter assistance Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Education Bachelor s Required Experience Hospital Pharmacy Operations 7 years Required Language Kannada English Hindi Tamil Telugu Required License Certification Pharmacy Council Certificate Required Work Location In person

📌 Pharmacy Operations - Unit Head (Karnataka)
🏢 Manipal Hospital - Mysore
📍 Karnataka