As the Front Office Executive you will be the first point of contact for guests ensuring a warm welcome and providing exceptional customer service throughout their stay Your role is pivotal in creating a positive first impression and ensuring smooth front desk operations Key Responsibilities Guest Reception Warmly welcome guests upon arrival assist with check-in check-out procedures and provide information about the property s amenities and services Reservation Management Handle room bookings cancellations and modifications efficiently ensuring accurate records in the reservation system Revfine com Communication Answer phone calls respond to emails and manage inquiries promptly and professionally The Inspire Academy 1TimesPro 1 Concierge Services Provide guests with information about local attractions dining options transportation and assist with booking tours or reservations Revfine com 1The Inspire Academy 1 Administrative Tasks Maintain guest records process payments manage billing and generate reports as required Coordination Liaise with housekeeping and maintenance teams to ensure guest requests and issues are addressed promptly NFCI Hospitality 6The Inspire Academy 6Revfine com 6 Security Monitor guest access ensure proper key control and report any suspicious activities to management The Inspire Academy Qualifications Skills Education High School Diploma or equivalent a degree in Hospitality Management is a plus The Inspire Academy 2 2iScalePro 2 Experience Minimum of 1-2 years in a front office or customer service role preferably in the hospitality industry Technical Skills Proficiency in MS Office Suite and familiarity with hotel management software e g Opera IDS Communication Excellent verbal and written communication skills in English and Hindi knowledge of additional languages is advantageous Interpersonal Skills Solid customer service orientation friendly demeanor and the ability to handle stressful situations calmly iScalePro 1The Inspire Academy 1 Organizational Skills Ability to multitask prioritize tasks and maintain attention to detail Working Conditions Schedule Flexible to work in shifts including weekends and holidays Environment Fast-paced front desk area requiring prolonged periods of standing and interaction with guests Benefits Competitive salary package Opportunities for professional development and career growth Employee discounts on property services Supportive and inclusive work environment Job Type Full-time Pay 14 000 00 - 18 000 00 per month Benefits Food provided Paid sick time Provident Fund Schedule Day shift Morning shift Night shift Rotational shift Supplemental Pay Overtime pay Performance bonus Yearly bonus Work Location In person

📌 Front Office Executive (Alwar)
🏢 Alwar royals
📍 Alwar