Overview At Microsoft we recognize the importance of delivering the best assistance experience to better serve our global customers The E D IDEAS team in Noida is fully committed to this mission and plays a critical role in bringing assistance technology to help customers win the moment Our goal is to empower Microsoft users with delightful assistance experience across Microsoft ecosystem We are seeking an effective and experienced engineering leader who is passionate about reliability performance compliance and innovation within our services and platforms Our focus is on delivering trusted and efficient experiences to customers and product partners while maintaining a diverse agile and supportive team environment This position is an outstanding opportunity to be part of a team that enables and empowers Microsoft customers with delightful and world-class user experience We are looking for a Senior Software Engineer who has experience running multi-cloud services To be successful in this role the candidate must be data-focused with the ability to create clarity and deliver outcomes per schedule and across various engineering stakeholders The ideal candidate can plan drive accountability and manage execution and a communication cadence across engineering teams As a Senior Software Engineer on our team you will have the opportunity to create shared systems and services that enable our company to deliver products to diverse markets and cultures Microsoft s mission is to empower every person and every organization on the planet to achieve more As employees we come together with a growth mindset innovate to empower others and collaborate to realize our shared goals Each day we build on our values of respect integrity and accountability to create a culture of inclusion where everyone can thrive at work and beyond Responsibilities Work with architects and technical partners to develop architecture requirements Facilitate the translation of the needs of the organization and other teams into program goals and prioritized deliverables Coach team members to define success criteria and performance metrics of the feature s feature areas Provide technical leadership for engineers across multiple teams Design and develop large scale distributed services and solutions Develop best-in-class engineering for our services by ensuring that the services and the components are well-defined modularized secure reliable testable diagnosable actively monitored and reusable Work closely with our internal external partners to support the team s mission Balance pragmatism with vision deliver continuous improvements to the team s process and codebase Build automation to prevent and or remediate service problems from becoming production incidents Gain a working understanding of Microsoft businesses and collaborate with mentors and leaders to contribute to cohesive end-to-end experiences for our users Form hypotheses to technical needs perform experiments and iterate to drive improvement in specific performance metrics that have measurable impact Qualifications Required Qualifications Bachelor s Degree in Computer Science or related technical field AND 8 years technical engineering experience with coding in languages including but not limited to C C C Java JavaScript or Python OR equivalent experience Experience in managing cross-functional and or cross-team projects Experience with cloud technologies including Infrastructure as a Service and Application as a Service and Platform as a Service Experience in scalable service design and implementation Experience delivering complicated technical solutions involving cross-group teamwork Experience with all aspects of the back end including web services relational databases document databases and data access technologies Experience working with Large Language models Other Requirements Ability to meet Microsoft customer and or government security screening requirements are required for this role These requirements include but are not limited to the following specialized security screenings Microsoft Cloud Background Check This position will be required to pass the Microsoft Cloud background check upon hire transfer and every two years thereafter Preferred Qualifications 5 year of software development experience using C C C Phyton Java or similar DPG This position will be open for a minimum of 5 days with applications accepted on an ongoing basis until the position is filled Microsoft is an equal prospect employer All qualified applicants will receive consideration for employment without regard to age ancestry citizenship color family or medical care leave gender identity or expression genetic information immigration status marital status medical condition national origin physical or mental disability political affiliation protected veteran or military status race ethnicity religion sex including pregnancy sexual orientation or any other characteristic protected by applicable local laws regulations and ordinances If you need assistance with religious accommodations and or a reasonable accommodation due to a disability during the application process