Company Description Organizations everywhere struggle under the crushing costs and complexities of solutions that promise to simplify their lives To create a better experience for their customers and employees To help them grow Software is a choice that can make or break a business Create better or worse experiences Propel or throttle growth Business software has become a blocker instead of ways to get work done There s another option Freshworks With a fresh vision for how the world works At Freshworks we build uncomplicated service software that delivers exceptional customer and employee experiences Our enterprise-grade solutions are powerful yet easy to use and quick to deliver results Our people-first approach to AI eliminates friction making employees more effective and organizations more productive Over 72 000 companies including Bridgestone New Balance Nucor S P Global and Sony Music trust Freshworks customer experience CX and employee experience EX software to fuel customer loyalty and service efficiency And over 4 500 Freshworks employees make this possible all around the world Fresh vision Real impact Come build it with us At Freshworks we build software that s fast reliable and refreshingly intuitive As a Staff Engineer - Backend you ll play a pivotal role in defining how we architect scale and evolve systems that serve millions globally You ll go beyond code you ll shape system architecture influence backend direction across teams and mentor engineers to push the boundaries of what good engineering looks like This is a high-impact role for an engineer who s obsessed with clean architecture can go deep on time and space complexity and thrives in solving hard problems with elegance and clarity Responsibilities Design develop and scale distributed backend systems that are fault-tolerant and extensible Own complex modules end-to-end from architecture to deployment to monitoring Define and enforce best practices in API design data modeling and service modularity Drive optimized code across teams measurable in performance and maintainability Perform deep dives into production issues and lead root cause analysis with precision Influence cross-team architecture decisions and own long-term technical direction Collaborate with PMs and other engineering leads to shape backend strategy Coach and mentor engineers on design patterns OOPS principles and clean coding habits Contribute to system-level performance availability targeting 99 99 uptime and security Requirements 9 to 12 years of experience in backend product development Proven experience building and scaling high-throughput distributed systems Strong grasp of data structures algorithms and time space optimization techniques Expertise in Java or equivalent with real-world experience in building production APIs Solid understanding of system design HLD LLD and architectural trade-offs Experience with CI CD observability and cloud-native deployments AWS GCP Strong debugging skills especially in handling live issues under pressure You ve led architecture reviews built reusable backend components and improved code health across teams Qualifications Degree in Computer Science Engineering or related field You ve influenced architecture at scale and your code powers real products Familiarity with caching queuing systems microservices and database sharding You lead by example in communication in mentoring and in technical rigor You re deeply team-oriented and thrive in a culture of continuous learning and ownership Additional Information At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business Fresh vision Real impact Come build it with us

📌 Staff Engineer - Backend (Tamil Nadu)
🏢 FreshWorks
📍 Tamil Nadu