Java Application Development Technical Lead - IVR Contact Center Vice President is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to establish and implement new or revised application systems and programs in coordination with the Technology team The overall objective of this role is to drive applications systems analysis and programming activities Responsibilities Lead the design and development of scalable high-performance Java-based microservices aligned with enterprise architecture standards Collaborate with a team of software developers designers and stakeholders to create software solutions that meet the needs of the business Define and own end-to-end technical architecture including backend services APIs data flows and UI integration Provide technical leadership to cross-functional teams guiding best practices in coding design patterns and system reliability Drive solution design for cloud-native applications including service orchestration resiliency security and observability Collaborate with product UI UX and business stakeholders to translate requirements into robust technical solutions Review and approve technical designs code and deployment strategies to ensure quality and compliance Identify opportunities to incorporate AI ML capabilities and intelligent automation into existing and new platforms Ensure code quality and adherence to best practices perform code reviews and provide technical guidance and mentoring to junior developers Qualifications Good to have IVR domain function expertise IVR Call routing understanding 9 years of hands-on experience in Java and enterprise application development with robust expertise in microservices architecture Proven experience designing and implementing RESTful APIs event-driven systems and distributed services Must to have experience on Java Spring boot Microservices JavaScript NodeJS API Gateways MongoDB with AIML GEN AI exposure Strong understanding of cloud platforms containerization and CI CD pipelines in enterprise environments Exposure to modern UI technologies and experience collaborating closely with frontend teams Working knowledge of AI ML concepts integrations or platforms with the ability to apply them in real-world use cases Experience with system design performance optimization security and scalability at an enterprise level Strong leadership skills with experience mentoring developers and leading technical initiatives Excellent communication skills with the ability to influence architectural decisions and engage senior stakeholders Education Bachelor s degree University degree or equivalent experience Master s degree preferred This job description provides a high-level review of the types of work performed Other job-related duties may be assigned as required - Job Family Group Technology - Job Family Applications Development - Time Type Full time - Most Relevant Skills Please see the requirements listed above - Other Relevant Skills For complementary skills please see above and or contact the recruiter - Citi is an equal opportunity employer and qualified candidates will receive consideration without regard to their race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other characteristic protected by law If you are a person with a disability and need a reasonable accommodation to use our search tools and or apply for a career opportunity review Accessibility at Citi View Citi s EEO Policy Statement and the Know Your Rights poster

📌 Java Application Development Technical Lead - Ivr Contact Center, Vice President (Tamil Nadu)
🏢 Citi
📍 Tamil Nadu