We're actively hiring for Customer Support Executive!!!
Location: Ghansoli (International Process)
Days: 5 days working | 2 rotational week-offs
Shift: Rotational shifts
CTC: Max 6 LPA
Immediate Joiners preferred
Key Responsibilities:
- Handling consumer queries & complaints on social media platforms & chats.
- Educate current and potential consumer with product and service information.
- Maintain accurate records and achieve sales targets
- Identify and escalate priority issues to the reporting personnel.
Key Requirements & Skills:
- A bachelor's degree from any stream. Proficient in MS Office
- Experience as a Customer Support or similar roles for social media, chats & email is preferred
- Familiarity with Sprinklr Application & Social Media Response management is an added advantage
- Excellent English communication and quick typing skill, can foster / drive community engagement
- Must be able to work in a rotational shifts including public holidays and weekends
Interested candidates can connect with-
Simran Rana (HR)
Contact: (phone hidden)
Email:
[email protected]
📌 Customer Support Executive || Ghansoli (Navi Mumbai)
🏢 TP
📍 Mumbai