Role & responsibilities

Leads Operational Excellence and the Guest Experience:

- Role models expected behavior and coach teams on hospitality standards
- Ensures all the restaurant meets safety, sanitation and cleanliness standards as per expectations
- Sets the standards to ensure team handles all Guest concerns in a timely and sustainable manner
- Empowers the team to satisfy Guest needs and resolve concerns 5. Removes barriers to delivering

Hospitality behaviours during shift.

Drives Sales Growth:

- Takes accountability for understanding all in store marketing promotions of the circle and provides

inputs for national marketing on circle digital/print and other medium of marketing elements

- Executes new product rollouts
- Responsible for system growth as well current store sales

Responsible and drive Bottom Line:

- Have a complete eye on each cost line and monitor each line restaurant wise, to maintain the annual

business plan lines





- Constant monitoring and reviewing the same with all direct reports and prepare the GAP analysis, guide

them to maintain the lines

- Ensure that all restaurants in the circle maintain these lines and facilitate them to earn bottom line incentive

Builds Team Talent:

- Treats all team members fairly and with respect.
- Supports the training of new team members
- Recognizes team members for team contributions
- Holds team members accountable for their behaviour and performance
- Provides coaching to team members to improve performance
- Provides communication to team about goals and performance

Expands the footprint:

- Identify the new locations for the business expansion in line with the business strategy
- Responsible for new restaurant operating days and prepare the propose the capex calculation
- Understand and observe the completion closely and update stakeholders and plan to tackle the competition

📌 Circle Business Head (Mumbai)
🏢 Job Boosts
📍 Mumbai