Speak to employer Geetha 91 (phone hidden) About Us Rezoni is one of India s fastest-growing tech accessory startups known for stylish and protective phone cases loved across the country We are a design-first customer-obsessed brand dedicated to providing high-quality products and a world-class customer experience Website www rezoni com Instagram shoprezoni About the Role We are looking for a Social Media Executive to manage and respond to comments and direct messages across our social media platforms This role requires quick polite and accurate communication consistent brand tone and the ability to address customer queries effectively Key Responsibilities Handle incoming comments and direct messages on Instagram Facebook and other platforms Respond promptly and professionally to all customer queries Escalate significant or complex issues to the internal team when needed Maintain a consistent and positive brand voice across all interactions Track recurring queries and share relevant insights with the team Support basic community engagement activities as required Requirements Strong communication skills in English and Hindi Ability to respond quickly with clarity empathy and accuracy Basic understanding of major social media platforms Patience positive attitude and ability to handle high-volume interactions Prior experience in customer support or social media engagement is a plus Preferred Skills Familiarity with brand voice guidelines and online customer interaction etiquette Ability to identify common customer issues and communicate them clearly to the team Quick learner with a solution-oriented approach Job Types Full-time Permanent Pay 20 000 00 - 32 000 00 per month Benefits Work from home Work Location Remote
📌 Social Media Executive (Karnataka)
🏢 Rezoni
📍 Karnataka
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