Job description To develop relationships with patients and their family members to provide maximum personalized patient service To review customer feedback data and take appropriate preventive and corrective action in the areas assigned as per the Job description To make suggestions for improvements in overall operations with an emphasis on increasing patient satisfaction To interact with the outpatients and inpatient to help our during complaints grievances To display a high degree of professionalism and integrity as befitting a member of the management Must ensure that all personnel are kept well informed of department objectives and policies The ability to ensure that a proper image is being maintained by all Team Members with respect to grooming and uniform standards To ensure that qualified personnel are selected recruited and trained in all areas of responsibility To support and participate in programs related to orientation of recent employee Manage all administrative duties as specified by the Company To work on time specific standards and implement the same within a period of 3 months To ensure that customer in out patient satisfaction level is more than 95 in the specified areas To work on a mechanism to monitor the deviations with reference to patient service standards and delivery time To guide the patients to the respective consultation suite investigation area office and handover the responsibility to the concerned area executive incharge for further follow-up of the patient To ensure smooth functioning in the main reception registration counter admission counter To streamline patient s flow at the main reception during morning hours To interact with all the outpatients and to help out during complaints grievances Job Type Full-time Pay 16 000 00 - 22 000 00 per month Ability to commute relocate Royapettah Chennai Tamil Nadu Reliably commute or planning to relocate before starting work Preferred Work Location In person

📌 Receptionist (hospital Experience) (Tamil Nadu)
🏢 Orthomed Hospitals
📍 Tamil Nadu