Serve as the primary point of contact for assigned clients Develop a deep understanding of clients business needs objectives and challenges Build and maintain strong long-lasting client relationships to ensure high levels of client satisfaction and retention Identify opportunities to upsell or cross-sell additional fintech products and services Collaborate with the sales team to meet and exceed revenue targets Create account plans that align with client goals and drive business value Conduct regular business reviews with clients to track progress and identify areas for improvement Ensure smooth onboarding and implementation of solutions for recent clients Resolve client issues promptly by coordinating with product support and technical teams Monitor and report on key account metrics providing regular updates to leadership Stay informed about industry trends regulatory changes and competitor offerings Maintain a thorough understanding of the company s fintech products and services to provide clients with expert guidance Required Skills and Qualifications Bachelor s degree in Business Finance or a related field Proven track record of managing client relationships in fintech banking or financial services Strong communication negotiation and problem-solving skills Ability to handle multiple accounts with strong attention to detail Proficiency in CRM tools and Microsoft Office Suite Job Type Full-time Pay 25 000 00 - 55 000 00 per month Work Location In person

📌 Account Manager (New Delhi)
🏢 Soul Communications
📍 New Delhi