Quality Assurance Engineering P16 Job Title QA Engineer Location Hybrid Remote Job Type Full-time About ServiceChannel ServiceChannel is the leading cloud-based service automation platform for facilities management trusted by over 500 enterprise clients worldwide With over 20 years of innovation driving our success we provide a dynamic environment where engineers can leverage cutting-edge technology to revolutionize how businesses manage repair and maintenance services As an engineer at ServiceChannel you ll have the opportunity to work on a platform that processes millions of service requests annually and supports thousands of service providers globally You ll contribute to developing sophisticated products that empower businesses with actionable insights and the tools to scale their business Join a team committed to pushing the boundaries of technology and delivering exceptional user experiences Collaborate with a diverse group of talented professionals who are passionate about problem-solving and creating impactful solutions ServiceChannel offers a unique opportunity to work on complex challenges innovate at scale and make a tangible difference in the facilities management landscape Position Overview At ServiceChannel QA Engineers play a critical role in ensuring the quality and reliability of our software solutions They are integral in transforming ideas into high-quality robust products by implementing comprehensive testing strategies Prospective candidates must have extensive experience in software testing particularly within a Software as a Service SaaS environment have knowledge of Net and cloud technologies and have experience with AI tools such as ChatGPT and Copilot A deep understanding of software development and secure testing lifecycles is essential along with experience in web application workflows components databases and security principles The ideal candidate will work on enterprise software data and other projects supporting ServiceChannel s winning product strategy and roadmap through meticulous testing and quality assurance practices Collaborating with global teams you will bring a local perspective and contribute to our diverse and inclusive work environment ensuring our solutions meet the highest standards of quality and performance Key Responsibilities Design develop and execute comprehensive test strategies and test plans to ensure the quality and functionality of software products Conduct the testing efforts for software projects ensuring thorough test coverage and adherence to quality standards Collaborate closely with cross-functional teams including developers product managers and DevOps to understand requirements and deliver high-quality software Identify document and track software defects and work with development teams to resolve issues efficiently Implement and maintain automated test frameworks and scripts to improve test coverage and efficiency Leverage AI tools to conduct thorough testing and quality assurance enhancing test coverage and accuracy while efficiently identifying potential defects Required Skills Experience Bachelor s degree in Computer Science Engineering or a related field or equivalent work experience At least 3 years of experience in software quality assurance with experience in manual testing and QA automation Solid experience in writing test scripts using automation tools such as Selenium JUnit TestNG or similar Strong understanding of software development lifecycle SDLC and quality assurance methodologies Experience with AI tools such as ChatGPT Copilot and others Familiarity with CI CD pipelines and experience integrating automated tests into the build process Experience in API testing including tools like Postman or SoapUI Working knowledge of SQL and experience testing Databases Familiarity with Agile and Scrum methodologies Excellent problem-solving skills and attention to detail Preferred Skills Experience Experience with cloud-based testing environments and tools Knowledge of version control systems such as Git Strong communication skills both verbal and written with the ability to effectively communicate complex technical concepts Fortive Corporation Overview Fortive s essential technology makes the world safer and more productive We accelerate transformation in high-impact fields like workplace safety build environments and healthcare We are a global industrial technology innovator with a startup spirit Our forward-looking companies lead the way in healthcare sterilization industrial safety predictive maintenance and other mission-critical solutions We re a force for progress working alongside our customers and partners to solve challenges on a global scale from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care We are a diverse team 10 000 robust united by a dynamic inclusive culture and energized by limitless learning and growth We use the proven Fortive Business System FBS to accelerate our positive impact At Fortive we believe in you We believe in your potential-your ability to learn grow and make a difference At Fortive we believe in us We believe in the power of people working together to solve problems no one could solve alone At Fortive we believe in growth We re honest about what s working and what isn t and we never stop improving and innovating Fortive For you for us for growth About ServiceChannel ServiceChannel empowers many of your favorite brands to take care of their brick and mortar locations Our customers are market leaders in the retail restaurant grocery convenience store fitness banking education and health industries The facilities and store operations teams at CVS Trader Joe s Adidas Louis Vuitton and Chipotle among 500 other brands in over 70 countries rely on us to deliver the best possible guest and employee experience We are the leader in our space and we continue to earn that position by driving innovation around IOT AI and data with our software and services In 2021 we joined the Fortive family of leading technology companies united by a common purpose to make the world stronger safer and smarter Fortive is a Fortune 500 company and has been named by Fortune as one of the world s most admired companies Being part of Fortive means we are supported by a strong foundation of business systems resources and culture which will accelerate our growth journey We offer an excellent benefits package including medical dental vision life and LTD insurance HSA and a 401 k retirement plan We Are an Equal Opportunity Employer Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers We value and encourage diversity and solicit applications from all qualified applicants without regard to race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or expression or other characteristics protected by law Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities Individuals who need a reasonable accommodation because of a disability for any part of the employment application process please contact us at applyassistance fortive com