Responsible for effective delivery of technical support and installations This will include break-fix tasks includes hardware network cabling and rack deployments site planning problem escalation and managing installations in an Oracle Cloud Infrastructure OCI datacenter Pprioritize ticketing queues resolving escalations and clearing blocking issues to enable continued delivery of technician activities in accordance with internal polices and service level agreements Provide 24x7 site coverage for Oracle OCI datacenter sites and be part of Shift ROTA s to cover 24x7 Work involves some problem solving with assistance and guidance Understands and applies company policies and procedures Supports day to day hardware maintenance and readily implements repairs for known failure modes in servers and network equipment Basic knowledge on operating system hardware and network fundamentals concepts repair diagnosis Basic knowledge of datacenter design including electrical and cooling plant operations Ability to work independently and as part of a team evaluating issues and taking appropriate actions to resolve them Solid knowledge of datacenter design including electrical and cooling plant operation Solid knowledge on operating system hardware and network fundamentals concepts repair diagnosis Prioritizes work based on severity identifies and provides remediation feedback in defined processes Positive level of spoken English language is required

📌 Data Center Technician (New Delhi)
🏢 Oracle
📍 New Delhi