Role Description The role is responsible for leading the team to support and maintain the Amgen Veeva Vault Platform The role will be involved in defining Amgen s Veeva Vault Platform support strategy guiding technology decisions and ensuring timely service is provide to the Amgen Veeva Vault platform users and their issues are resolved The ideal candidate will have a proven track record of leadership in technology-driven environments managing technology platforms digital transformation initiatives and have a passion for fostering innovation and excellence in the biotechnology industry Additionally collaboration with cross-functional and global teams is required to ensure seamless integration and operational excellence This role demands the ability to drive and deliver against key organizational strategic initiatives foster a collaborative environment and deliver high-quality results in a matrixed organizational structure Roles Responsibilities Develop and maintain the enterprise Veeva Vault Platform support strategy ensuring alignment with business objectives Responsible for fostering platform reliability Identify and mitigate architectural risks ensuring that the platform is scalable secure and resilient Maintain knowledge base of Veeva issues including principles standards user guides and models Drive continuous improvement in the architecture by identifying opportunities for innovation and efficiency Work with stakeholders to gather and analyze requirements ensuring that solutions meet both business and technical needs Accountable for designing and building customizations configurations on the Platform as per the business needs including creating custom objects fields workflows and SDKs Responsible for strategizing Platform Integrations while adhering to consistent integration standards and patterns designing integration workflows building connectors centralizing build run and executing consistent DevOps model for integrations Perform impact assessments clearly define AS-IS and TO-BE states and recommend platform upgrades in accordance with the new features and functionalities released by Veeva Design platform architecture that can scale to meet growing business needs and performance demands Develop and maintain logical physical and conceptual data models to support business needs Establish and enforce data standards governance policies and best practices Basic Qualifications and Experience GCF Level 5A Doctorate degree Master s degree Bachelor s degree and 8 to 13 years in Computer Science IT or related field Functional Skills Must-Have Skills Strong understanding of Veeva Vault Platform and Veeva Vaults Experience with system integration technologies like Mulesoft Databricks etc Excellent knowledge of data model and governance 2-4 years Global Pharmaceutical experience Robust understanding of pharmaceutical operations and data management business processes Experienced in pharmaceutical regulations and specifications Have TeamPeople management experience Experienced in GxP process Experience working in agile methodology including Product Teams and Product Development models Proficiency in designing scalable secure and cost-effective solutions Can work late hours Can work with multiple teams to meet the business and stakeholder needs Can lead and guide multiple teams to meet business needs and goals Have stakeholder and team management skills Good-to-Have Skills Strong solution design and problem-solving skills Strong understanding of technology function or platform Experience in developing differentiated and deliverable solutions Ability to analyze client requirements and translate them into solutions Knowledge of Platform and Data Governance Professional Certifications please mention if the certification is preferred or mandatory for the role Veeva Vault Platform Administrator mandatory SAFe - DevOps Practitioner mandatory SAFe for teams preferred Soft Skills Should be able convert business requirements into technical requirements Excellent critical-thinking and problem-solving skills Robust communication and collaboration skills Demonstrated awareness of how to function in a team setting Demonstrated awareness of presentation skills Shift Information This position requires you to work a later shift and may be assigned a second or third shift schedule Candidates must be willing and able to work during evening or night shifts as required based on business requirements EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race color religion sex sexual orientation gender identity national origin protected veteran status or disability status We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment Please contact us to request accommodation

📌 Manager, Information Systems – Veeva Service Delivery (Telangana)
🏢 AMGEN
📍 Telangana