DESCRIPTION Job Title DSP Program Manager Position Overview Here at Amazon we re seeking for an experienced Program Manager to lead our pricing initiatives for the Delivery Service Partner DSP program in India We are seeking a detail-oriented Capacity Planner to optimize our two-wheeler delivery fleet operations This role focuses on ensuring efficient utilization of our biker delivery fleet while maintaining service quality and cost-effectiveness Key Responsibilities Plan and optimize two-wheeler fleet capacity based on demand forecasts and historical data Collaborate with stakeholders to drive sustainability goals by adding EV fleet Monitor and analyze biker utilization rates and productivity metrics to optimize cost to serve Develop staffing plans for regular operations and peak periods Analyze delivery patterns and suggest improvements across zones Coordinate with operations teams to ensure adequate capacity is available and implement mechanisms to track onboarding and reduce roll overs Work with central and regional capacity leaders to build required flexibility and generate weekly capacity dashboards Required Qualifications Bachelor s degree in Operations Management Supply Chain or related field 5 years experience in delivery operations or fleet management Strong analytical and quantitative skills Proficiency in Excel and data analysis tools Understanding of urban mobility and last-mile operations Technical Skills o Advanced Excel pivot tables VLOOKUP macros o Basic SQL knowledge o Experience with workforce management tools o Familiarity with routing and scheduling software o Knowledge of GPS tracking systems Preferred Qualifications o Experience in ecommerce food- delivery or quick commerce operations oKnowledge of labor laws and rider compliance requirements o Background in workforce scheduling oexperience with simulation tools o Familiarity with weather impact on two-wheeler operationsBASIC QUALIFICATIONS 3 years of program or project management experience 3 years of working cross functionally with tech and non-tech teams experience 3 years of defining and implementing process improvement initiatives using data and metrics experience Bachelor s degree Knowledge of Excel Pivot Tables VLookUps at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS 3 years of driving end to end delivery and communicating results to senior leadership experience 3 years of driving process improvements experience Experience in stakeholder management dealing with multiple stakeholders at wide-ranging levels of the organization Experience building processes project management and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit https amazon jobs content en how-we-hire accommodations for more information If the country region you re applying in isn t listed please contact your Recruiting Partner

📌 Program Manager , Dsp Program (Karnataka)
🏢 Amazon.com
📍 Karnataka