Job Summary We are seeking a proactive and technically skilled IT Support Executive to join our team The ideal candidate will be responsible for resolving technical issues maintaining IT systems providing support to end-users and ensuring seamless day-to-day IT operations Key Responsibilities Provide first-level technical support for hardware software and network issues Install configure and maintain desktops laptops printers scanners and other peripherals Set up user accounts emails access rights and system backups Troubleshoot LAN WAN internet connectivity and VPN-related issues Manage IT inventory software licenses and documentation Coordinate with vendors for hardware software procurement and maintenance Ensure timely updates and patch management of all systems Support video conferencing tools and remote desktop support when required Educate staff on IT policies cybersecurity practices and basic troubleshooting Maintain incident and resolution logs as per ITSM best practices Requirements Bachelor s degree in IT Computer Science or a related field 0-2 years of experience in an IT support or helpdesk role Robust knowledge of Windows OS MS Office Suite and basic networking concepts Experience with Active Directory Office 365 and endpoint security tools Familiarity with ticketing systems e g Freshdesk Jira or Zoho Desk Excellent communication and interpersonal skills Ability to prioritize tasks and manage time effectively Preferred Qualifications IT certifications like CompTIA A Microsoft Certified Professional MCP or CCNA Experience in supporting hybrid remote teams Familiarity with asset management and remote desktop tools

📌 It Support (New Delhi)
🏢 Adaan
📍 New Delhi