It s fun to work in a company where people truly BELIEVE in what they re doing Summary The Accounts Receivable Associate Manager is responsible for overseeing the daily operations of the accounts receivable team to ensure timely collections and reconciliation of customer accounts This role involves supervising staff managing workflows resolving escalated issues and driving process improvements to optimize cash flow and minimize outstanding receivables Key Responsibilities Lead mentor and supervise the accounts receivable team to ensure effective performance and adherence to company policies and procedures Monitor customer accounts and aging reports to identify delinquent accounts and initiate timely collection actions Resolve escalated customer queries and disputes related to invoices payments and account balances Collaborate with sales order management tax legal and other departments to address account discrepancies and ensure proper documentation Prepare and analyze accounts receivable reports including aging summaries cash forecasts bad debt reserve for management review Ensure compliance with internal controls accounting standards and company policies Assist in month-end and year-end closing activities related to accounts receivable Participate in process improvement initiatives to enhance collections efficiency and reduce bad debt Train and develop staff to improve skills and knowledge in accounts receivable functions Coordinate with external auditors during audits related to accounts receivable Required Qualifications Bachelor s degree in Accounting Finance Business Administration or related field Proven experience in accounts receivable with at least 1-2 years in a supervisory role Strong understanding of accounting principles billing procedures and collection strategies Proficiency with accounting software e g - SAP Oracle and MS Excel Excellent leadership communication and interpersonal skills Ability to analyze data and generate reports for decision-making Detail-oriented with strong organizational and problem-solving skills Preferred Qualifications Experience in the industry Knowledge of regulatory compliance related to finance and collections Education Graduate or Post Graduate in Commerce Years of Experience 8-10 years in Accounts Receivables with minimum 3-5 years in Collections Travel Requirements No Travel Rocket Software Inc is committed to creating a diverse environment and is proud to be an equal chance employer All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status Rocket Software Inc is also committed to compliance with all fair employment practices regarding citizenship and immigration status Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities If you need special assistance or an accommodation while seeking employment please call (phone hidden) or send an email to people rocketsoftware com We will make a determination on your request for reasonable accommodation on a case-by-case basis If you like wild growth and working with happy enthusiastic over-achievers you ll enjoy your career with us