A Non-Voice Process job involves handling customer interactions and tasks through digital channels like email live chat and social media focusing on written communication data entry and problem-solving rather than phone calls with responsibilities including resolving inquiries providing support documenting interactions and meeting service level agreements SLAs with excellent English and attention to detail Key Responsibilities Customer Support Responding to customer queries and issues via chat email and social media Data Management Performing data entry processing information and maintaining accurate records Resolution Providing timely and effective solutions to customer problems Documentation Thoroughly documenting all customer interactions and resolutions Collaboration Working with other teams to resolve complex issues Quality Compliance Following company guidelines meeting SLAs and ensuring high-quality service Age criteria 18 to 29 years Job Types Full time Permanent Fresher Pay 19 075 96 - 38 558 55 per month Work Location In person

📌 Non Voice Process (Telangana)
🏢 Aktiv Software
📍 Telangana