Company Description Join a hotel that is a member of the Accor network whose group brings together more than 45 brands 5 500 hotels 10 000 restaurants and lifestyle destinations Here we believe in you and what you bring to the table There are many opportunities for development and advancement Every gesture every smile every action contributes to creating a positive and memorable impact for our customers our colleagues and also for our planet Together we embody the vision of responsible hospitality Take the opportunity to become a Heartist and let your heart guide you in this world where life beats faster We are seeking a dedicated and customer-focused Guest Service Associate - Housekeeping to join our team in Novotel Chennai Chamiers Road India In this role you will be responsible for maintaining the highest standards of cleanliness and guest satisfaction in our hotel Ensure guest rooms and public areas are cleaned and maintained to our exacting standards Respond promptly and professionally to guest requests and concerns Coordinate with other departments to provide seamless service and resolve issues efficiently Manage inventory of cleaning supplies and report shortages to supervisors Adhere to safety and sanitation protocols Assist in training new team members on housekeeping procedures Participate in regular quality inspections to maintain service excellence Support the front desk team during peak check-in and check-out times as needed Contribute to a positive work environment by demonstrating a team-oriented attitude Qualifications Proven experience in housekeeping preferably in a hotel or resort setting Solid customer service skills with a friendly and professional demeanor Excellent attention to detail and commitment to cleanliness standards Ability to work efficiently in a fast-paced environment Physical stamina to perform housekeeping tasks throughout a shift Proficiency in time management and prioritization of tasks Knowledge of cleaning products equipment and procedures Experience with property management systems like Opera preferred Effective communication skills in English and local languages Flexibility to work various shifts including weekends and holidays Basic computer skills for managing schedules and reports Ability to work both independently and as part of a collaborative team Problem-solving skills to address guest concerns promptly Understanding of hospitality industry standards preferred

📌 Guest Service Associate - Housekeeping (Chennai)
🏢 Accor
📍 Chennai