Director India Labs Ready to shape a world-class India delivery organisation Your next big leadership leap starts here About the role We re looking for a strategic and dynamic leader to build and drive our India delivery team shaping the future of our operations within a matrix organisation You ll collaborate with Product Line Managers to deliver legislative updates product enhancements and support services ensuring high-quality reliable solutions for our global clients In this powerhouse role you ll oversee team growth drive operational excellence and champion innovation This is a unique opportunity to create scalable delivery models build a high-performing team and make a real impact on our India operations If you re ready to make an impact we d love to hear from you What you ll be doing As our Director of India Labs you will Lead all day-to-day EBS and SAP development activities Manage and mentor developers and QA teams supporting both product lines in India Partner with the Global Leadership Team to shape and execute strategic delivery plans Work closely with Support Management to drive a collaborative Agile-focused delivery model Oversee budgets forecasts and accurate reporting Coordinate workshops team events and key delivery initiatives Build and strengthen relationships with our India-based service providers Maintain oversight of project scopes priorities and delivery requirements Identify opportunities to improve processes efficiency and team performance Drive innovation and support the scaling of our development capabilities Ensure timely high-quality service delivery to our global client base Conduct quarterly coaching sessions and lead annual performance reviews Uphold governance compliance and internal quality standards Develop and enhance processes and documentation to support exceptional customer service What we re looking for To be successful in this role you should have Proven leadership with experience overseeing EBS and SAP development and QA teams Strategic thinking with global delivery experience and strong Agile leadership Expertise in budgeting governance and vendor partner management Focus on driving innovation process improvement and scalable solutions Strong customer orientation with a commitment to high-quality timely delivery Experience in coaching mentoring and developing high-performing teams Collaborative mindset capable of working with global leadership and support teams Interview process Our hiring process is designed to be efficient and transparent Here s what to expect Screening Call - A friendly chat with our Talent Acquisition team to get to know you and discuss the role Hiring Manager Interview - Your chance to showcase your skills experience and ask us any questions about the role and team Team Interview - Get to meet with other team members dive into the exciting projects you ll be working on and experience the collaborative energy that drives our success Final HR Interview - A deeper conversation to understand your values ensure a great cultural fit and discuss the next steps Advantages and perks We offer a competitive salary and a comprehensive benefits package including Competitive and attractive salary -aligned with your skills and experience Health Insurance Comprehensive medical insurance coverage for employees Provident Fund PF Contributions - helping you build a solid foundation for your retirement Paid Time Off Generous leave policy including annual leave sick leave and public holidays Flexible Work Arrangements This full-time hybrid role balances remote work with 2-3 days per week in our Hyderabad office Professional Development Training programmes certifications and career growth opportunities Employee Well-being Programmes Mental health support and wellness initiatives Meal Transport Telephone Allowances where applicable About Support Revolution At Support Revolution we help organisations break free from overpriced software support and forced upgrades slashing maintenance costs while delivering superior service Our mission is to empower businesses to reallocate savings into innovation fuelling their growth If you re ready to be part of a fast-growing forward-thinking company join us and be part of the revolution For more details click here Note Support Revolution does not accept unsolicited CVs from agencies By submitting your application you consent to Support Revolution processing your personal data in accordance with our privacy policy and for the purpose of recruitment for current and future roles You can withdraw consent at any time dr4PESuxH9

📌 Director (india Labs) (Telangana)
🏢 Support Revolution
📍 Telangana