Job Summary

The Hearing Aid Specialist Business Development is responsible for providing hearing assessments, recommending and fitting appropriate hearing aid solutions, delivering exceptional patient care, and driving business growth through customer acquisition, relationship management, and referral development. This role combines clinical expertise with sales and business development activities to expand the organization's market presence.

Key Responsibilities

Clinical Responsibilities

- Conduct hearing screenings and basic audiometric evaluations.
- Recommend suitable hearing aid solutions based on patient needs and hearing assessments.
- Demonstrate, fit, program, and fine-tune hearing aids for optimal performance.
- Educate patients and caregivers on hearing aid usage, maintenance, and troubleshooting.
- Provide follow-up consultations and after-sales support to ensure customer satisfaction.
- Maintain accurate patient records and documentation in accordance with company policies.

Business Development Responsibilities

- Identify and develop new business opportunities within the assigned territory.
- Build and maintain relationships with ENT specialists, audiologists, general physicians, hospitals, clinics, senior citizen organizations, NGOs, and corporate wellness partners.
- Conduct awareness programs, hearing screening camps,



and promotional events to generate leads.
- Develop referral networks and maintain solid relationships with existing referral partners.
- Achieve monthly, quarterly, and annual sales and revenue targets.
- Follow up on leads and convert inquiries into customers.
- Prepare territory development plans and execute marketing initiatives.
- Monitor market trends, competitor activities, and customer feedback.
- Generate regular sales and business development reports for management.

Customer Relationship Management

- Deliver a high standard of customer service throughout the patient journey.
- Resolve customer concerns promptly and professionally.
- Maintain long-term relationships with existing customers to encourage repeat business and referrals.
- Ensure high customer satisfaction and retention.

Qualifications

- Bachelor's degree or diploma in Engineering
- Additional sales or business development experience is preferred.

Experience

- 1-6 years of experience in hearing aid dispensing, audiology services, or hearing healthcare.
- Experience in healthcare sales, medical devices, or business development is an advantage.
- Candidate from Bangalore, Mumbai & Hyderabad only apply.

Contact

Mubeen

Call:(phone hidden)

Email: [email protected]

📌 Business Development Manager (Mumbai)
🏢 Prudent International Health Clinic
📍 Mumbai