07 Aug
|
Lumina Datamatics
|
Mumbai
07 Aug
Lumina Datamatics
Mumbai
Roles and Responsibilities :
- Handle customer inquiries via phone calls, emails, or chats to resolve their queries related to e-commerce products and services.
- Process transactions, answer questions about product features, pricing, and availability.
- Provide accurate information on product specifications, returns policies, and shipping details.
- Escalate complex issues to senior team members or supervisors when necessary.
Job Requirements :
- 2-10 years of experience in an international voice process workplace (US Voice Process).
- Strong communication skills with excellent verbal fluency in English language.
- Ability to work effectively in a fast-paced environment with multiple priorities simultaneously.
📌 Ecommerce Client Support (Mumbai)
🏢 Lumina Datamatics
📍 Mumbai