Position Summary We are looking for a detail-oriented and experienced International Ticketing Executive to join our team in Ahmedabad In this role you will be responsible for handling all aspects of international flight bookings including reservations ticket issuance fare construction reissuance refunds and customer support You will play a key role in delivering accurate timely and qualified ticketing services to ensure a smooth travel experience for our clients Key Responsibilities 1 Flight Reservations Ticket Issuance Book and issue international air tickets using GDS platforms e g Galileo Amadeus Sabre ensuring accuracy in fare selection and itinerary construction 2 Reissuance Exchanges Refunds Process ticket modifications cancellations reissues and refunds in accordance with airline policies and fare rules 3 Fare Construction Optimization Construct and verify international fares and routings manually and through GDS to ensure cost-effective options for clients 4 Customer Support Assist clients with queries related to international flights including baggage policies seating check-in requirements and schedule changes 5 Ensure Compliance Stay up-to-date with airline regulations IATA standards visa and entry requirements and international travel advisories to provide accurate information 6 PNR Management Manage Passenger Name Records PNRs efficiently ensuring they are ticketed updated and queued as needed for follow-up actions 7 Coordination with Airlines Vendors Liaise with airline representatives to resolve ticketing issues confirm special service requests SSR and ensure smooth communication 8 Accuracy Documentation Maintain meticulous records of tickets issued fare sheets refunds processed and supplier communications for audit and reference 9 Reporting Reconciliation Coordinate with the accounts team for invoice generation fare reconciliation and payment processing 10 Handle Group Bookings if required Support group fare negotiations and manage group PNRs for international travel Qualifications Minimum 2-4 years of hands-on experience in international air ticketing Strong knowledge of GDS systems Amadeus Sabre Galileo etc Familiarity with IATA and airline fare rules refund policies and international routing Excellent attention to detail and problem-solving skills Ability to work efficiently in a fast-paced deadline-driven environment Good written and verbal communication in English additional language skills are a plus