To handle inbound and outbound calls generate qualified leads maintain accurate client records and support the sales team in converting prospects into site visits and bookings Required Skills - Excellent communication in English Tamil optional Hindi advantage - Strong persuasion and follow-up skills - Basic computer proficiency Excel CRM WhatsApp Business - Prior experience in real estate telecalling customer service preferred Primary Responsibilities 1 Lead Management- Call and follow up on all inquiries received through ads website walk-ins and social media - Enter every lead accurately into the CRM Sell do or equivalent with complete details - Update lead status daily Fresh Interested Site Visit Negotiation Lost Booked 2 Client Profiling- Gather and record client details - Name contact number location and company - Purpose Own use Investment - Budget range and timeline - Funding type own bank loan - Identify decision-makers and level of seriousness 3 Follow-Up Coordination- Schedule and confirm site visits - Coordinate with the Sales Head for appointments and client handovers - Send project details via WhatsApp email immediately after the first call - Maintain a structured follow-up plan D1 D3 D7 D15 cycles 4 Communication Conversion- Present Sanbrix projects confidently highlighting location ROI quality and exclusivity - Explain the brand s unique positioning Limited Exclusive Prime Landmark - Handle basic client objections and transfer qualified leads to the Sales Team 5 Reporting Documentation- Prepare a daily call summary total calls made follow-ups done site visits fixed conversions achieved - Report to the Sales Head every evening with status updates 6 Customer Relationship- Build rapport with potential clients for long-term engagement - Maintain a polite persuasive and qualified communication tone Interested please share resume to Contact Afreen (phone hidden) ref updazz com

📌 Customer Service Role - Inbound & Outbound Process (4-6 Yrs) Coimbatore/tamil Nadu (after-sales/customer Service)
🏢 CHN Technologies
📍 Coimbatore