Role & responsibilities:

- Manage sales and distribution through cross-channel and open market channels.
- Drive business growth by onboarding current DSAs and branches.
- Lead and manage the Direct Sales Team (DST) with a focus on productivity enhancement.
- Identify and capitalize on market opportunities within assigned catchment areas.
- Meet HNI clients and explain products related to Housing Finance and Loan Against Property (LAP).
- Build and maintain strong relationships with builders and facilitate builder tie-ups for primary market business.
- Coordinate and support project approvals for builders.
- Generate additional revenue through cross-selling and multi-selling of Insurance, CASA, Credit Cards, and other products.
- Conduct training and development initiatives for the DST team and DSAs.




- Liaise with internal teams such as Credit, Legal, Technical, RCU, and Operations for smooth business processing.
- Ensure end-to-end processing of customer cases and provide regular status updates.
- Deliver superior customer service to maintain and improve NPS scores.

Preferred candidate profile:

- Local candidates preferred.
- Relevant experience in Housing Finance / Home Loans / Mortgage sales of 2 to 7 years.
- Age between 24 to 35 years.
- Graduate / Post Graduate.
- Strong understanding of DSA channel and open market sourcing.
- Good communication and relationship management skills.

Location: Santacruz East (Kalina), Mumbai

📌 Relationship Manager - Housing Finance (Mumbai)
🏢 Kotak Mahindra Bank
📍 Mumbai