Job Description Telecaller (NAPS) – E-Governance Sales

Role Purpose

To generate sales by engaging prospective customers over calls, explaining E-Governance services, converting leads into successful transactions, and ensuring a superior customer experience.

Key Responsibilities

- Make outbound calls to prospective and existing customers from assigned leads.
- Promote and explain E-Governance products and services, including government-related digital services.
- Understand customer requirements and recommend suitable services.
- Generate qualified leads and convert them into successful sales.
- Achieve daily, weekly, and monthly calling and sales targets.
- Maintain accurate records of customer interactions, follow-ups, and sales in the CRM/system.
- Resolve basic customer queries and escalate complex issues to the relevant team.
- Build and maintain strong customer relationships through timely follow-ups.
- Ensure adherence to company policies, compliance guidelines, and quality standards.

Eligibility

- Minimum Qualification: 12th Pass/Graduate (preferred).
- Positive verbal communication skills in Hindi and basic English (regional language proficiency will be an advantage).

📌 Tele caller- Fresher NAPS (Noida)
🏢 Religare Broking (RBL)
📍 Noida