07 Aug
|
Expert Staffing Solutions New Delhi
|
Noida
07 Aug
Expert Staffing Solutions New Delhi
Noida
Interested candidates can share their updated resume for further discussion.
Contact: Rosy | (phone hidden)
We are hiring Customer Support Executives for International Voice and Non-Voice Processes.
Position:
Customer Support Executive
Location:
Gurgaon & Noida
Eligibility Criteria:
- Graduates (Freshers) can apply.
- Undergraduates must have a minimum of 6 months of relevant experience.
- Excellent verbal and written communication skills.
- Valuable customer handling skills.
- Comfortable working in rotational shifts and rotational week offs.
Job Responsibilities:
- Handle customer queries through Voice or Non-Voice support channels.
- Provide timely and accurate resolutions to customer concerns.
- Deliver excellent customer service while maintaining quality standards.
- Update customer information and interaction details accurately in the system.
- Meet productivity,
quality, and customer satisfaction targets.
- Escalate complex customer issues to the appropriate team whenever required.
- Follow company policies, quality standards, and process guidelines.
Salary
- Upto 21,000 -29,000 In-Hand + Performance Incentives
Work Details
- 5 Days Working
- Rotational Shifts
- Rotational Week Offs
Preferred Candidates:
- Immediate joiners will be preferred.
- Candidates with relevant customer support experience will be given preference.
Role: Customer Support Executive
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Non-Voice
📌 Hiring For International Voice Process | Gurgaon/Noida
🏢 Expert Staffing Solutions New Delhi
📍 Noida