- Manage and oversee the customer service team to ensure excellent service delivery.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Collaborate with cross-functional teams to resolve complex customer issues.
- Analyze customer feedback and provide insights to improve services.
- Train and coach team members to enhance their skills and performance.
- Monitor and report on key performance indicators to measure team effectiveness.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Assistant Manager Customer Service - DEL CS (New Delhi)
🏢 Dhl Supply Chain
📍 New Delhi
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