Role & responsibilities

Job Description Customer Relationship Manager- (Ready mix concrete)

1. Position Details

- Business: Cement HO
- Unit: RMC
- Function: Sales & Marketing
- Department: Marketing

Key Result Areas (KRA) & Accountabilities

1. Business Development

- Identify and prioritize market opportunities.
- Develop proposals and presentations for prospective clients.
- Gather competitor insights (pricing, discounts, market trends).

2. Customer Management

- Visit project sites regularly.
- Build relationships with site engineers, project managers, and influencers.
- Ensure smooth execution and coordination.

3. Industry Analysis

- Conduct market analysis of the assigned territory.
- Track competition and assess market position.

4. Order Planning & Execution

- Coordinate with CSD for current customer creation in SAP.




- Ensure correct customer data entry before dispatch.

5. Receivables Management

- Monitor outstanding payments and collections.
- Handle defaulter cases and cheque bounce issues.
- Ensure timely invoicing and documentation.
- Track daily sales and collection performance.

6. Pricing & Sales Closure

- Close deals within approved pricing guidelines and achieve sales

Achieve sales and revenue targets as per KPIs

Preferred candidate profile

Any graduation

Tamil Language mandatory -Tamilnadu

Telugu Language require -Hyderabad

Filed marketing, B2B sales and Direct sales exp required

Who can attend face to face interview AUG-3rd-2026

📌 Customer Relationship Manager- Ready Mix Conctrete (Hyderabad)
🏢 UltraTech Cement
📍 Hyderabad