- Welcome Prospects & Customers and giving a found farewell to Prospect while Leaving.
- Handling Prospects Queries, Customers complaints and concerns in an efficient and timely manner.
- Coordinating and multi-tasking job duties in a busy environment.
- Should possess detailed information about the Project, city as well as the competition.
- Seeking information about their requirements, prior interactions and expectations.
- Complete Lead registration process.
- Allocate Sales members to Prospects.
- Maintain all Prospect folios in the manner instructed and type out necessary Prospect likes and dislikes to the appropriate fields in C4C.
- Collect Prospect feedback during Prospect departure along with his likes and dislikes.
- Co-ordinate with housekeeping for Prospects hospitality, Model home & Office cleanliness.
- Should be able to handle all Prospects without bias or prejudice.
- Adhere to strict staff Uniform, guidelines and Hygiene standards.
- Consciously and continuously strive to better his/ her skills and increase his/ her knowledge.
- Good command of the English, Hindi & Telugu language is essential, both written and verbal.




- Follow all expected visits for next day and heads-up to reporting managers on prospects arrival.
- Ensure that every connect with a client is analysed, tracked and captured appropriately on Lead Management software.
- Sends daily reports on productivity and activity to reporting managers.
- Engage oneself in Prospects dialog, Handling Model home walkthrough whenever necessary.
- Must possess strong organization time management skills, attention to detail.
- Must be Prospect focused and a team player.
- Positive attitude and outgoing personality is essential.
- Must be able to work shifts - days, evenings, weekends and holidays.
- Ensure all marketing collaterals are placed with validity and is removed based on expiry date.
- Professional in demeanour and presentation.
- Personable, enthusiastic, self-motivated and able to work independently.
- Ability to understand and carry out oral and written instructions and request clarification when needed.
- Strong interpersonal and organizational skills.

If GRE is welcoming at the Gate for its Customers, that sends a robust message to the team that we are here for the Prospect or Our customers.

📌 Guest Relation Executive (Hyderabad)
🏢 Brigade Group
📍 Hyderabad