Questionnaire

- How many years of collections experience do you have
- How do you manage an Accounts Receivable portfolio
- What collection strategies have you used to reduce overdue balances
- How do you identify high-risk customer accounts
- What factors do you consider before recommending a credit hold or order release
- Describe your experience supporting credit management.
- Describe a challenging collection case you resolved.
- How do you negotiate payment commitments with customers
- How do you resolve billing disputes
- Describe your experience with customer account reconciliations.
- How do you research and resolve unapplied cash
- Have you investigated payment discrepancies

Key Responsibility Areas:

- Support and execute back-office operations for collections activities.
- Collaborate with collectors if customer contact is needed.
- Monitor and manage accounts receivable portfolio to ensure timely collections.
- Analyze customer payment patterns and identify high-risk accounts.
- Utilize aging reports to strategically prioritize customers for timely and effective collections.
- Work closely with clients to understand payment delays and facilitate prompt resolution of delinquent accounts.
- Collaborate with internal teams (Sales, Customer Service, Legal) to resolve billing disputes and ensure accurate invoices.




- Manage order release and collaborate with credit management by providing key account insights.
- Present regular reports on collection performance, aging analysis, and DSO (Days Sales Outstanding).
- Recommend and implement process improvements to enhance collection efficiency.
- Maintain accurate records of collection activities and customer communications.
- Support month-end closing activities and audits related to receivables.
- Research/Resolve Unapplied cash payments

Eligibility Criteria:

- 4-6 years of experience in collections, credit analysis, or accounts receivable.
- Strong analytical and problem-solving skills.
- Proficiency in Microsoft Excel and ERP systems (e.g., SAP, Oracle, NetSuite).
- Excellent communication and negotiation skills.
- Manage small teams and understand training and development needs

Competencies:

- Good organizational and time management abilities.
- Analytical thinking and problem-solving capability.
- Deadline-oriented with a focus on quality.
- Self-starter with the ability to develop team.
- Ability to learn and adapt quickly in a energetic environment.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior Associate: Collection (Hyderabad)
🏢 Technogen India
📍 Hyderabad