- Own the design, delivery, and operational readiness of ServiceNow integrations to ensure scalable, standardized, and supportable connectivity across
- Define and enforce standard integration patterns for ServiceNow enterprise systems (e.g., event based, API led, async vs sync)
- Rationalize existing integrations across converging instances into a target state architecture
- Ensure integrations align to enterprise data, security, and error handling standards
- Own end to end delivery of ServiceNow integrations, coordinating across:
- Internal system owners (SAP, HR platforms, onboarding, Data Lake, etc.)
- Vendors and SIs involved in adjacent workstreams
- Drive explicit integration contracts (data ownership, SLAs, error handling, support model)
- Act as the single point of accountability for integration readiness at go live
- In partnership with the DevOps / Testing Lead, define and execute integration testing strategy (functional, regression, failure scenarios)
- Establish monitoring, logging,



and alerting standards so integrations are observable in production
- Ensure integrations are supportable by steady state ESM / platform teams post handoff
- Define and own the ServiceNow data architecture, including core tables, reference data, and relationships
- Establish data governance and quality standards (naming, ownership, lifecycle, validation)
- Partner with functional and enterprise data teams to align systems of record and authoritative sources
- Participate in the Data Lake Integration project
- Analyze and resolve data models and data inconsistencies across modules and solutions being converged into the Golden Instance
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📌 Servicenow Integration Architect (Hyderabad)
🏢 IBU Consulting
📍 Hyderabad