07 Aug
|
Zennial Pro
|
Hyderabad
07 Aug
Zennial Pro
Hyderabad
Key Responsibilities
- Provide 24x7 production support for mainframe applications and infrastructure.
- Monitor and manage batch jobs, schedulers, and production workflows.
- Investigate and resolve production incidents, abends, and job failures.
- Perform root cause analysis (RCA) and implement preventive measures.
- Coordinate with development, infrastructure, and business teams for issue resolution.
- Handle service requests, change requests, and problem management activities.
- Ensure adherence to SLA, incident response, and escalation procedures.
- Participate in release and deployment activities during maintenance windows.
- Prepare operational documentation, runbooks, and support reports.
- Support performance tuning and system optimization initiatives.
- IBM z/OS
- JCL (Job Control Language)
- COBOL
- CICS
- DB2
- VSAM
- TSO/ISPF
📌 Mainframe Production Support Professional (Hyderabad)
🏢 Zennial Pro
📍 Hyderabad