- An overall work experience of minimum 15-18 years is a must.
- A relevant experience of minimum 15 years should be preferably in the healthcare RCM space.
- Should have an experience of managing a team size of up to 200+ FTEs.
- Driven sustained margin growth on year on year basis.
- Experienced in measuring target achievements, skills at people management, P&L; / EBITDA / Customer Satisfaction / Leadership.
- Managed all aspects of Delivery including recruiting, training, career mapping, quality & operational finance.
- Open to Travel - Domestic & International, as applicable.
- Strong understanding of atleast one billing system eg: NG, EPIC, ECW, Athena etc. would be preferred.
billing platforms, exposure to & understanding of Coding would be preferred.
- Payment Posting: Knowledge on payment / posting nuances, pay sources, enrollments, know-how of payer contractual, refunds & credits would be preferred.
- Knowledge of federal and the top 5 commercial payers.
- Basic Knowledge of Medical Codes would be preferred.
- Good Feedback and Coaching Skills.
- Positive Interpersonal Skills.
- Good Communication Skills.
- Basic Knowledge of Microsoft Tools would be preferred.
- Presentation Skills.
- P&L; Management.
- Delegation.
- Dealing with Ambiguity.