This is a remote position.

About the Role

As an ISM Inbound (Institutional), you will be the first point of contact for paid marketing-generated institutional enquiries.

You will engage with schools, colleges, universities, teachers, distributors, retailers, and government education bodies, understand their requirements, identify the right decision-makers, qualify opportunities, and schedule meetings for the Institutional Lead Sales Manager (LSM).

This is a sales driven role with lucrative incentives. You will be the lead owners.

Key Responsibilities

- Inbound Lead Management
- Handle enquiries received through:
- Google Ads
- Meta Campaigns
- Website Forms
- Landing Pages
- Webinars
- Email
- WhatsApp
- Phone Calls
- Referral Campaigns

- Respond to every paid marketing-generated institutional enquiry within the defined SLA.
- Ensure every lead receives timely follow-up and is accurately recorded in the CRM.

Lead Qualification

- Qualify enquiries from:
- International Schools
- IB & Cambridge Schools
- CBSE & ICSE Schools
- Colleges & Universities
- Government Education Bodies
- Teachers
- Distributors
- Retailers

- Understand customer requirements, buying timelines, and decision-making processes.
- Identify key decision-makers such as Principals, Academic Heads, Trustees, Procurement Heads, and School Directors.
- Recommend suitable IME solutions based on customer requirements.

Experience

- 2-5 years of experience in B2B Inside Sales,



Institutional Lead Qualification, Inbound Sales, Institutional or EdTech Sales.
- Must have experience handling paid marketing-generated inbound leads from Institutions, Teachers, Distributors, and Retailers for selling EdTech products, Print products, educational content, LMS, ERP, or school technology solutions.

Preferred Industry

- EdTech
- Educational Publishing
- Assessment
- LMS / School ERP
- Teacher Training
- School Technology
- Higher Education
- Education Services

Skills Required

- Excellent communication skills in English and Hindi.
- Strong telephone-based lead qualification and consultative selling skills.
- CRM experience (Zoho CRM, Salesforce, HubSpot, LeadSquared, or equivalent).
- Ability to handle 80100+ inbound enquiries/calls per day.
- Excellent follow-up discipline and time management.
- Comfortable working in a target-driven setting.

Preferred Market Exposure

Preference will be given to candidates with experience working with institutions in:

- Mumbai
- Delhi
- Noida
- Gurugram
- Bengaluru
- Hyderabad

Candidates with existing institutional networks in these markets will have an added advantage.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Inside Sales Manager (ISM) Inbound (Institution)
🏢 India Market Entry
📍 India