We are looking for a skilled Operations Supervisor to join our team in the BPO industry. The ideal candidate will have a strong background in managing international operations and supervising teams.

Roles and Responsibility

- Supervise and manage daily operations of the team, ensuring efficiency and productivity.
- Develop and implement strategies to improve operational performance and customer satisfaction.
- Collaborate with cross-functional teams to achieve business objectives.
- Analyze operational data and metrics to identify areas for improvement.
- Train and coach team members to enhance their skills and knowledge.
- Ensure compliance with company policies and procedures.

Job Requirements

- Proven experience in operations management, preferably in the BPO industry.
- Strong leadership and communication skills, with the ability to motivate and inspire teams.
- Excellent problem-solving and analytical skills, with attention to detail.
- Ability to work in a fast-paced setting and adapt to changing priorities.
- Strong understanding of international operations and cultural nuances.
- Experience with process improvements and cost reduction initiatives.

📌 Operations Supervisor - International (Sahibzada Ajit Singh Nagar)
🏢 TP
📍 Sahibzada Ajit Singh Nagar