Hi

Candidate should have

Experience with Palo Alto technologies (especially Prisma Access or GlobalProtect or Panorama) should be a strong advantage.

If a candidate has only implementation or administration experience with no customer support or troubleshooting exposure, they may not be the best fit for this role.

The best-fit candidates will typically have backgrounds such as:

- Senior Technical Support Engineer
- Network Security Engineer
- Firewall Support Engineer
- L3 Network Support Engineer

Skill sets Needed:

Remote Access VPNs: Cisco AnyConnect , GlobalProtect , FortiClient , OpenVPN, WireGuard

Technical Support (L2/L3)

Firewall Support

VPN troubleshooting (IPsec/SSL VPN)

TCP/IP networking

Authentication protocols (SAML, LDAP, RADIUS)

IDS/IPS and Firewall technologies

Customer-facing technical support and issue resolution

JD:





- Willing to work flexible and varying shift times including weekends and evenings
Excellent written and verbal communication skills
Ability to work well in a diverse team environment
Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (SAML, LDAP, RADIUS, etc.)
Experience working with Firewall Central Management Systems
Experience working with a multi-factor authentication security system (tokens, certificates, CAC cards, and similar)
Working knowledge of Security services (IDS/IPS, Firewalls, etc.)
Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols requiredRole & responsibilities

Preferred candidate profile

Perks and perks

📌 Networking Security Engineer (Bengaluru)
🏢 Tranzeal
📍 Bengaluru